Privacy Policy

GoSpotCheck is committed to protecting your privacy.  We created this page to describe how we collect data from users of our website.

Effective October 30, 2024

The purpose of this Privacy Policy is to disclose what information we collect, how the information that is provided to GSC is used by our company, and how such information is both protected and made available on our website. It also describes your choices regarding using, accessing, and correcting your personal information.

This Privacy Policy (“Policy”) applies to the personal data we collect from users of our website, located at https://www.gospotcheck.com, (the“Website”), the WebApp https://admin.gospotcheck.com/ (the “WebApp”), and the GoSpotCheck mobile application (the “GSC App”) together (the “Services”).

Please note that this Privacy Policy only addresses activities of GSC, and does not govern the collection and use of information by its customers, business partners, or other companies via GSC Services. When GSC acts as a processor, the use of information collected through our Services shall be limited to the purpose of providing the Services for which the Customer has engaged GSC.

Information We Collect

From Individuals

GSC may collect information from individuals who visit the GSC website, individuals who register to use our Services, and companies who obtained personal information in accordance with applicable laws and make it available to us by means of using our Services and products (hereinafter “you” or “Customer”).

When you register, and request product information or support from GSC, GSC collects your identifiers such as name, middle name, last name; professional or employment-related information such as company name, title, phone, and e-mail address. If you register for an account on the GSC website, we will also collect such identifiers as the username (your e-mail address by default) and password you create for your account.

When you purchase services on GSC website, GSC collects your identifiers and professional or employment-related information such as first name, middle name, last name, phone, e-mail, company name, address, bank details.

When you subscribe to our blog, GSC collects your identifier such as e-mail address.

When our Customer or GSC registers an individual to be able to use the Services to access Mission Information, we will receive identifiers such as name, last name, position, email address associated with individual’s email.  We may also obtain information that you upload to the App as part of any mission (“Mission Information”). When you upload information, we may also collect associated geolocation information and time stamped information, which we may combine with other information that we have collected under this Policy

You can be added to the GSC mailing list upon request; subscriptions to the mailing list can be cancelled at any time. When we are adding you to our e-mailing list, we collect such identifier as your e-mail address.

You can engage in communications with a GSC software support representative during which you may provide certain identifiers and professional or employment-related information such as your name, last name, company name, title, e-mail address or other information as required to assist you with your questions. Additionally, when you submit a request, review or comment to our software support department or participate in any interactive services GSC offers (today or in the future), we may ask you for such identifier as your e-mail address or other contact information such as identifiers and professional or employment-related information: your name, middle name, last name, phone number, company name, position, work phone number so we can follow up with you.

During the phone call, GSC may collect your identifiers, professional or employment-related information, audio information such as first name, middle name, last name, phone, e-mail or any other data that you may voluntarily provide (education information, commercial information etc.).

If you connect to a SNS through our Services, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. This information may include but is not limited to such identifiers and professional or employment-related information as your name, last name, company name, title, e-mail address etc.  We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

From Customers

GSC may also collect personal information under the direction of its Customers. When the personal information is electronically submitted by our Customers to GSC for hosting and processing, GSC will not access, review, check, share, distribute, or reference any such personal information except as provided in the Agreement with the Customer, or as may be required by the legal regulations.

When we collect personal information under the direction of our Customers, we have no direct relationship with the individuals whose personal data we process. If you are a customer of one of our Customers and would no longer like to be contacted by one of our Customers that use our service, please contact the Customer that you interact with directly.

Automatically

We may collect data automatically from your browser or from the services we are providing. For further information on the automatic data collection please refer to our Cookie Policy.

From Other Sources

We may collect personal information from the third parties, including when you give permission to our referral partners or social networks to disclose your information with us or where you have made your personal information publicly available online.

How We Use Your Information

We use personal information in the normal course of our business to perform the services you and our Customers request.

We use the information we collect from you to automatically pre-populate some variables in applications, for instance:

We also use the information we collect from you and our Customers during the period of your/our Customer’s subscription and for up to 2 months after the request/subscription expiration to periodically send you/our Customer GSC related e-mail communications that contain application hints/tips, corporate news and updates and/or invites to webinars/training sessions.

Our e-mail notification system stores your e-mail addresses on our server in a secure location. These e-mail addresses are kept on the server for tracking and click notification purposes. Much like GSC data, these addresses are yours, not the property of GSC. Our Customer Support team may examine these lists for support and troubleshooting purposes. GSC will never use or sell these e-mail addresses to anyone; any attempt to access your e-mail addresses without your authorization will be prosecuted.

When you provide us with personal data during the phone call, we will use it to fulfill the required support services or resolve any issues that you might have. Subject to the applicable legal requirements, we may record the phone calls and further use the call recordings for training and quality monitoring purposes.

When you provide your e-mail address to receive GSC newsletters we will use your e-mail to send the newsletter to you. We may send our newsletters to your updated e-mail address if we receive notification about such a change. You may opt out of receiving GSC newsletters at any time by following the instructions provided with it, updating your user profile, or by sending us an e-mail. We will make sure to process your request within 10 business days.

We also use aggregate information to determine what is of interest to our users as a group, and thereby improve our website.

We may use your information to track, collate, and analyze your use of the Services, and your progress in completing any missions, process and deliver contest entries and rewards, respond to your comments and questions,  send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages; communicate with you about new contests, promotions, rewards, upcoming events, and other news about products and services offered by the GSC and our selected partners, subsidiaries and affiliates; and link or combine it with other personal data we get from third parties, to help understand your needs and provide you with better service.

If required by the law or needed to fulfill our legitimate interests, we may share your personal information with professional third-party advisers (service providers, processors, or joint controllers),e.g. auditors, lawyers, accountants, and insurers.

We may transfer personal information to companies that help us provide our information, products, or services to you, such as agents, service providers, or consultants. For instance, we may use e-mail service providers to send out e-mails on our behalf, and a payment processing company to bill you for services. We only share the information we collect with third parties for the purposes of providing that service. Transfers to subsequent third parties are covered by the service agreements, agreements with our Customers. These companies are authorized to use your personal information only as necessary to provide these services to us. We may use service providers which may deliver artificial intelligence and generative artificial intelligence capabilities, machine learning, or other technology to process personal data and create AI-generated responses or other content according to the purposes outlined in this Privacy Policy.

These services may include:

With your consent, we may share your information with third parties for their own marketing purposes subject to their separate privacy policies.

We may share your information: (1) to comply with laws or to respond to lawful requests and legal processes, including to respond to requests from public and government authorities to meet national security or law enforcement requirements; (2) to protect the rights and property of GSC our agents, customers, members, and others including to enforce our agreements, policies, and terms of use; or (3) in an emergency to protect the personal safety of GSC, its customers, or any person.

We may share your information in connection with or during the negotiation of any merger, financing, acquisition, or dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. You will be notified via e-mail and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

The categories of the personal data that we disclosed for the bsiness purposes over the preceding 12-months period include identifiers, commercial information, professional or employment-related information such as name, last name, e-mail address, title, IP address, phone number, bank details.

Data Retention

We determine the personal data retention period on the basis of kinds of personal data processed and the potential risk of harm from unauthorized use of the personal data.

GSC may retain all records of your orders, reports you have completed, and other miscellaneous account information for you. This is done solely for the information and benefit of GSC users. This data is not accessible to anyone and any company outside GSC besides you. We will retain your information for as long as your account is active, as needed to provide you services, or as needed for the records keeping or other purposes stated in this Privacy Policy. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at myaccount@gospotcheck.com. If you have provided your phone number and consented to receive text messages, you may revoke your consent at any time by texting “STOP” to the applicable short code. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We will retain the personal data we process on behalf of our Customers for as long as needed to provide services to our Customers. GSC will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We will retain information derived from cookies or other tracking technologies for a reasonable period of time starting from the date such information was created.

Cookies and Tracking Technologies

Cookies (or similar technologies) are used by GSC and our partners, affiliates, analytics or service providers, including Google, HubSpot, Capterra, Bing, LinkedIn, and AdRoll. Cookies are small files produced by websites you visit which store information on the device you are using as you navigate the web pages.

These technologies are used for analyzing trends, administering the website, tracking user activity, and gathering demographic information. We may receive reports based on the use of these technologies by our partners on an individual as well as aggregated basis. We may use preferences, advertising, processes, session state, and analytics cookies. We also use cookies to monitor the performance and uptime of our web properties. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. To learn more about our cookie policy and how to control the use of our cookies on your device, please visit our Cookie Policy Page.

Information Automatically Collected

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

Data Processing Purposes and Data Collection Lawful Bases

We process personal information for following purposes and under the following lawful bases:

Any other lawful basis for collecting and processing your personal information will depend on the type of personal information collected and purposes of its processing. Depending on the circumstances, GSC may rely on the following lawful basis of your personal data processing:

  1. you have given your consent to the processing;
  2. processing is necessary for the performance of acontract with you or for your benefit;
  3. processingis necessary to comply with GSC’s legal obligations;
  4. processing is necessary to protect your vital interests or vital interests of another natural person;
  5. processing is necessary for ensuring GSC’s legitimate interests, and there is no undue risk to your interests, fundamental rights and freedoms;
  6. processing is required or available under the applicable data protection legislation.

GSC may process the personal information you provided: in the European Economic Area, the United Kingdom, Poland, Ukraine, the United States or any other country outside the European Economic Area, where GSC operates, for use for any of the purposes described in this Privacy Policy.

GSC’s representative in the EU is DPO Consulting, in Paris, France.

You may reach data protection representative at DPO Consulting by sending an e-mail to the following address: dpo_eu@form.com.

You can reach GSC Data Protection Officer at dpo@form.com or (781) 849-8118.

Your Rights Regarding Your Personal Information

Upon request, if applicable, GSC will provide you with information about whether we hold any of your personal information.

The local data protection laws, including but not limited to the General Data Protection Regulation, UK GDPR, provide you with the following rights regarding your personal information:

  1. Right to know: have a right to know whether your information is collected by GSC and be provided with certain information that describes your relationship with FORM;
  2. Right to access personal information: you may address GSC with a request to access your information processed by GSC at any time. We will disclose and deliver the required information to you in the manner described in the applicable law after receiving a verifiable request from you.
  3. Right to correct (rectify) your personal information: you may update your personal data within your account whenever needed on your own or e-mail our customer support for any assistance needed;
  4. Right to request deletion (erasure) of your personal data: right to erasure,  “right to be forgotten” may be fulfilled by asking for your personal data GSC holds to be deleted in certain circumstances from GSC and/or third-party systems, as applicable. This includes, for example, situations when the data our company holds on you is no longer needed or when your data has been used unlawfully.
  5. Right to data portability (transfer your data): this right allows you to receive your personal data from the company and store it for your personal use or reuse it for purposes across various services;
  6. Right to withdraw consent: where we process your personal data based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. To withdraw your consent to the data processing, please contact GSC support team;
  7. Right to restrict the processing of personal information concerning you or personal data being processed: upon providing a particular reason, you can limit GSC’s use of your personal information. This is an alternative to request on erasure of your personal data;
  8. Right to object:  you have a right to object to the processing of your personal data by GSC at any time. This will allow you to stop or prevent GSC from processing your personal data. You may object to your personal data processing in relation to all of the personal data GSC holds about you or only to certain information. Objection to processing may also relate to a particular purpose GSC is processing the data for. This right also includes a right to object to GSC processing of your personal information for direct marketing purposes.
  9. Right not to be subject to automated decision making, including profiling which produces legal effects or significantly affects you: you have a right not to be subject to a decision-making process that is fully automated and does not include any human input on the outcome. GSC does not have automated decision-making on its websites at the moment.

Specific information for California residents

According to the California Consumer Privacy Act of 2018 (CCPA)...

According to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (“CPRA”), as an individual, you have the following rights:

1. Right to know/access your personal data. You may request that GSC discloses to you what personal information we have collected, used, shared, or sold about you, and why we collected, used, shared, or sold that information. Specifically, in respect of the preceding 12-month period you may request that GSC discloses:

  • The categories of personal data collected;
  • Specific pieces of personal data collected;
  • The categories of sources from which GSC collected personal information;
  • The purposes for which GSC uses personal information;
  • The categories of third parties with whom GSC shares or sells the personal information, or discloses for a business purpose;
  • The categories of information that GSC sells or discloses, or disclosed to a third party for a business purpose.

If you provide us with a verifiable request to access your personal information, we will provide you with this information free of charge, in a readily usable format and within 45 days of the receipt of the request. If your request is complicated or there are other reasonable grounds, we may extend this term to 90 days, upon notice to you.

2. The right to delete personal information collected from you (with some exceptions)

You may request that GSC deletes personal information collected from you and to tell its service providers to do the same. Your verifiable consumer request to delete your personal data, subject to the exceptions provided by the law, will be processed by our company without charge and within 45 days of the receipt of the request. If reasonably necessary, we can extend this period by an additional 45 days upon notice to you. We may retain personal information as authorized under applicable law, such as personal information required or necessary to complete contractual obligations, to provide our services, to detect security incidents, protect against malicious or illegal activities, to identify and fix bugs, to exercise the right to a free speech or other rights, to comply with law enforcement requests pursuant to lawful process, for scientific, statistical or historical research, for our internal purposes that are in line with your reasonable expectations from us, or to comply with legal obligations.

3. Right to Opt-out of Sale or Sharing

You have a right to know whether any of your personal information is “sold” or “shared”, right to opt out of such “sales” or “sharing”. We may “sell” or “share” personal information, in the form of identifiers, IP addresses and internet activity information with the advertising companies for purposes of targeting advertisements on the advertising party’s or third-party websites, applications and services.

When you visit our website, we may share the following categories of information for such interest-based advertising, which may be considered a “sale” or "sharing" as defined by the CCPA: (1) device information and identifiers (IP address and unique advertising identifiers and cookies); and (2) connection and usage information (browsing history or app or website usage).

In the preceding 12 months we have collected and “shared” or “sold” identifiers mentioned above.

Other than collection of personal data via the cookies as stated above, we do not consider that our services constitute a “sale” of personal information under the CCPA.

Our services are not directed to individuals under 16 - so we do not knowingly “sell” or “share” the personal information of consumers under 16 years of age.

Do Not Sell My Personal Information. You may opt-out of such advertising cookies via our cookie banner or cookie preferences button/sign on the website, by going the Network Advertising Initiative and Digital Advertising Alliance websites as further detailed in our Cookie Policy or by contracting our support team via support@gospotcheck.com or at (720) 773-8696.

4. Right to limit (opt out of) the use and disclosure of sensitive personal information: GSC does not collect sensitive personal information from you, but if you have any additional questions about your sensitive data collection and processing, please feel free to contact us at: (720) 773-8696 or send an e-mail to support@gospotcheck.com

5. Right to non-discrimination

We will not discriminate against you for exercising any of your data privacy rights. For instance, we will not deny you goods or services; charge you different prices or rates for goods or services, including through granting discounts or other benefits, or impose penalties; provide you a different level or quality of goods or services; suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

6. Right to correct (rectify) your personal information: you may update your personal data within your account whenever needed on your own or e-mail our customer support for any assistance needed.

You may use an authorized agent to submit a request to know, to delete, or to correct your personal information. Before processing the request, we may verify both your and your agent’s identity and request a document authorizing your agent to make the request on your behalf.

California residents may only make a verifiable consumer request twice within a 12-month period.

Metrics

Metrics regarding Access, Delete and Do Not Sell My Personal Information requests submitted pursuant to the CCPA that GSC received, fulfilled (in whole or in part), and denied between January 1, 2023 and December 31, 2023. During the abovementioned period GSC did not receive Personal Information Requests pursuant to the CCPA.

Specific information for Colorado, Connecticut, Virginia residents

The state legislation such as Colorado Privacy Act, Connecticut Data...

The state legislation such as Colorado Privacy Act, Connecticut Data Privacy Act, Virginia Consumer Data Protection Act provide you, as an individual, with the following rights:

  1. Right to access, request, and receive the personal information: you may address GSC with a request to access your information processed by GSC at any time. We will disclose and deliver the required information to you in the manner described in the applicable law after receiving a verifiable request from you.
  2. Right to correct (rectify) your personal information: you may update your personal data within your account whenever needed on your own or e-mail our customer support for any assistance needed.
  3. Right to request deletion (erasure) of your personal data: right to erasure may be fulfilled by asking for your personal data GSC holds to be deleted in certain circumstances from GSC and/or third-party systems, as applicable.
  4. Right to data portability (transfer your data): this right allows you to receive your personal data from the company in the portable and usable format.
  5. Right to Opt-out: you have a right to opt-out of the processing of your personal information for purposes of targeted advertising, the sale of personal information; or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  6. Right to non-discrimination. We will not discriminate against you for exercising any of your data privacy rights. For instance, we will not deny you goods or services; charge you different prices or rates for goods or services for exercising your rights.
  7. Right to appeal. If we refuse to take action on a request to exercise any of the rights mentioned above or any right provided to you by the law, you may appeal our refusal within a reasonable period after you have received notice of the refusal by contacting us via email at dpo@form.com. You may contact your State’s Attorney General if you have concerns about the results of the appeal.

Specific information for Utah residents

Utah Consumer Privacy Act provides you, as an individual...

Utah Consumer Privacy Act provides you, as an individual, with the following rights:

  1. Right to know, access, request, and receive the personal information: you may address GSC with a request to access your information processed by GSC at any time. We will disclose and deliver the required information to you in the manner described in the applicable law after receiving a verifiable request from you.
  2. Right to request deletion (erasure) of your personal data: right to erasure may be fulfilled by asking for your personal data GSC holds to be deleted in certain circumstances.
  3. Right to data portability (transfer your data): this right allows you to receive your personal data from the company in the portable and usable format.
  4. Right to Opt-out: you have a right to opt-out of the processing of your personal information for purposes of targeted advertising and sale of personal information.
  5. Right to non-discrimination. We will not discriminate against you for exercising any of your data privacy rights. For instance, we will not deny you goods or services; charge you different prices or rates for goods or services for exercising your rights.

Specific information for Texas residents

The Texas Data Privacy and Security Act provides you, as an individual...

The Texas Data Privacy and Security Act provides you, as an individual, with the following rights:

  1. Right to confirm whether we are processing your personal data and access it: you may address FORM with a request to access your information processed by FORM at any time. We will disclose and deliver the required information to you in the manner described in the applicable law after receiving a verifiable request from you.
  2. Right to correct (rectify) your personal information: you may update your personal data within your account whenever needed on your own or e-mail our customer support for any assistance needed.
  3. Right to request deletion (erasure) of your personal data: right to erasure may be fulfilled by asking for your personal data FORM holds to be deleted in certain circumstances from FORM and/or third-party systems, as applicable.
  4. Right to data portability (transfer your data): if the data is available in a digital format, this right allows you to receive your personal data from the company in the portable and usable format.
  5. Right to Opt-out: you have a right to opt-out of the processing of your personal information for purposes of targeted advertising, the sale of personal information; or profiling in furtherance of a decision that produces a legal or similarly significant effect concerning you.
  6. Right to non-discrimination. We will not discriminate against you for exercising any of your data privacy rights. For instance, we will not deny you goods or services; charge you different prices or rates for goods or services for exercising your rights.
  7. Right to appeal. If we refuse to take action on a request to exercise any of the rights mentioned above or any right provided to you by the law, you may appeal our refusal within a reasonable period after you have received notice of the refusal by contacting us via email at dpo@form.com. You may contact Texas Attorney General if you have concerns about the results of the appeal Flow (texasattorneygeneral.gov)

We will try our best to respond to an authenticated consumer’s request to exercise any right without undue delay but no later than 45 days after receiving the request. The time period to substantively respond to a request may be extended by an additional 45 days when reasonably necessary.

Our response to your request will be free of charge, up to twice annually per consumer – unless the request is unfounded, excessive, or repetitive, in which case the consumer may be charged a reasonable administrative cost.

If we maintain the deidentified data about you, we will maintain and use your data without attempting to reidentify it.

Specific information for Oregon residents

The Oregon Consumer Privacy Act (OCPA) provides you, as an individual...

The Oregon Consumer Privacy Act (OCPA) provides you, as an individual, the following rights:

  1. Right to confirm whether we were or are processing your personal data and the categories of personal data we are processing or processed.
  2. Right to access your personal data: you may address FORM with a request to access your information processed by FORM at any time. We will disclose and deliver the required information to you in the manner described in the applicable law after receiving a verifiable request from you.
  3. Right to correct (rectify) your personal information: you may update your personal data within your account whenever needed on your own or e-mail our customer support for any assistance needed.
  4. Right to request deletion (erasure) of your personal data: right to erasure may be fulfilled by asking for your personal data FORM holds to be deleted in certain circumstances from FORM and/or third-party systems, as applicable. This includes personal data you provided to us as a controller, personal data we obtained from another source and derived data.
  5. Right to data portability (transfer your data): this right allows you to receive your personal data from the company in the portable and usable format.
  6. Right to Opt-out: you have a right to opt-out of the processing of your personal information for purposes of targeted advertising, the sale of personal information; or profiling in furtherance of a decision that produces a legal or similarly significant effect concerning you.
  7. Right to non-discrimination. We will not discriminate against you for exercising any of your data privacy rights. For instance, we will not deny you goods or services; charge you different prices or rates for goods or services for exercising your rights.
  8. Right to appeal. If we refuse to take action on a request to exercise any of the rights mentioned above or any right provided to you by the law, you may appeal our refusal within a reasonable period after you have received notice of the refusal by contacting us via email at dpo@form.com. You may contact Orgon Attorney General if you have concerns about the results of the appeal Attorney General - Oregon Department of Justice (state.or.us)

We will try our best to respond to an authenticated consumer’s request to exercise any right without undue delay but no later than 45 days after receiving the request. The time period to substantively respond to a request may be extended by an additional 45 days when reasonably necessary.

Our response to your request will be free of charge, once annually per consumer. We may charge a reasonable fee to cover the administrative costs of complying with a second or subsequent request within the 12-month period, unless the purpose of the second or subsequent request is to verify that we corrected inaccuracies in, or deleted, your personal data in compliance with your request.

If we maintain the deidentified data about you, we will maintain and use your data without attempting to reidentify it.

Specific information for Montana residents

The Montana Consumer Data Privacy Act (MCDPA) provides you, as an individual...

The Montana Consumer Data Privacy Act (MCDPA) provides you, as an individual, the following rights:

  1. Right to confirm whether we are processing your personal data and access your personal data, unless such confirmation or access would require us to reveal a trade secret.
  2. Right to correct (rectify) your personal information: you may update your personal data within your account whenever needed on your own or e-mail our customer support for any assistance needed.
  3. Right to request deletion (erasure) of your personal data: right to erasure may be fulfilled by asking for your personal data GSC holds to be deleted in certain circumstances from GSC and/or third-party systems, as applicable.
  4. Right to data portability (transfer your data): this right allows you to receive your personal data from the company in the portable and usable format that allows you to transmit the personal data to another company without difficulties when the processing is carried out by automated means, provided that we are not required to reveal any trade secret.
  5. Right to Opt-out: you have a right to opt-out of the processing of your personal information for purposes of targeted advertising, the sale of personal information; or profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning you.
  6. Right to non-discrimination. We will not discriminate against you for exercising any of your data privacy rights. For instance, we will not deny you goods or services; charge you different prices or rates for goods or services for exercising your rights.
  7. Right to appeal. If we refuse to take action on a request to exercise any of the rights mentioned above or any right provided to you by the law, you may appeal our refusal within a reasonable period after you have received notice of the refusal by contacting us via email at dpo@form.com. You may contact Montana Attorney General if you have concerns about the results of the appeal: Attorney General’s Office - Montana Department of Justice.

You may use an authorized agent to submit a request regarding your personal information as determined by the law. Before processing the request, we may verify both your and your agent’s identity and request a document authorizing your agent to make the request on your behalf.

We will try our best to respond to an authenticated consumer’s request to exercise any right without undue delay but no later than 45 days after receiving the request. The time period to substantively respond to a request may be extended by an additional 45 days when reasonably necessary.

Our response to your request will be free of charge, once annually per consumer. We may charge a reasonable fee to cover the administrative costs of complying with a request or deny a request, if it is manifestly unfounded, excessive, technically infeasible, or repetitive.

If we maintain the deidentified data about you, we will maintain and use your data without attempting to reidentify it.

Please Contact Us if you have any further questions regarding your rights under the data protection laws.

You can fulfill the above-mentioned and other rights you have regarding your personal information by making the change within the platform and APP or by emailing our Customer Support at support@gospotcheck.com or postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe and as required by the applicable laws. Laws may also give you the right to designate an agent to exercise these rights on your behalf.

GSC acknowledges that you have the right to access your personal information. However, in situations where GSC processes our customers’ data (acts as a processor), it has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, delete inaccurate data, or exercise the other legal rights, should direct his query to GSC’s Customer (the data controller).

Cross-Border Data Transfers

Transfer of personal data collected from Individuals

When processing personal information transferred from the European Union, Switzerland, and United Kingdom to third countries, we rely on the European Commission's adequacy decisions about certain countries, use Standard Contractual Clauses approved by the European Commission, UK Data Processing Addendum, implement other means for ensuring adequate safeguards, or obtain your consent. You can receive more detailed information regarding the protection given to your personal data when it is transferred outside the European Economic Area and UK (including a sample copy of suitable safeguards or information regarding where they have been made available) by contacting us.

Transfer of personal data collected from Customers

When our Customers’ personal data is transferred from the EEA, the United Kingdom, or Switzerland to the third countries, GSC relies on Standard Contractual Clauses, UK Data Processing Addendum and adequacy decisions about certain countries, as applicable. For the transfer of personal data GSC signs Data Processing Agreement that includes the Standard Contractual Clauses.

EU-U.S. Data Privacy Framework

GSC complies with EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce.  GSC has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

GSC is responsible for the processing of personal data it receives, under the Data Privacy Framework, and subsequently transfers to a third party acting as an agent on its behalf.  GSC complies with the Data Privacy Framework Principles for all onward transfers of personal data from the EU and UK, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Data Privacy Framework, GSC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.  In certain situations, GSC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We have further committed to refer unresolved Data Privacy Framework complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the JAMS or visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint.  The services of the JAMS are provided at no cost to you.

Under certain conditions, more fully described on the Data Privacy Framework website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

How We Protect Your Information

Any information collected and processed by GSC is treated with the utmost confidentiality. GSC will not share, sell, rent out or otherwise willfully disclose any personal information gathered from Customers. We will make no public release of any personal information that is collected through our proprietary GSC tool.

The security of your personal information is of great importance to GSC. We use various kinds of technical, physical, electronic, and administrative security mechanisms that are designed to protect your and our Customer’s data from loss, damage, deletion, misuse, unauthorized access, disclosure or alteration.

When you register with us or log in to our website, you can use a secure connection, ensuring that no one can steal your username and password, and use that to access any other information about you.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can e-mail us at support@gospotcheck.com.

Children's Information

GSC does not target its website to children, and we will never knowingly collect personal information from children. If you have information that your children or any children under your care have provided us with information without your consent, please contact us at support@gospotcheck.com. If we become aware that a subscriber is under the age of 16 and has registered, we will remove their personal information from our files.

By using www.gospotcheck.com or any GSC products, you represent and warrant that you are not under 16 years of age.

Dispute Resolution Process

In the event that you feel the GSC Privacy Policy has been violated, would like to report a vulnerability, or have a security concern regarding GSC services, you may submit a request to the GSC Customer Support team by e-mail at support@gospotcheck.com or by phone (720) 773-8696.

GSC will review the submitted request and assign it a tracking number. GSC will then respond to you, acknowledging receipt of the request, and outline the next steps in the process.

To help GSC more effectively respond to your requests, please provide us with any supporting material that would be useful in the investigation:

The information Customers share with GSC as part of this process is kept confidential within GSC and will not be shared with third parties without the Customer’s permission.

If the case has been confirmed, GSC will work to investigate and validate the reported incident or vulnerability. If additional information is required in order to validate or reproduce the issue, GSC will work with the Customer to obtain it.

In the event that violations of GSC Privacy and/or Security Policy are discovered, GSC will immediately seek a solution to the violating actions.

Upon completion of the investigation, information on the resolution will be delivered to the Customer.

The individual has a right, under certain conditions, to invoke binding arbitration or lodge a complaint with a supervisory authority.

Testimonials

We may display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name on our website. If you want your testimonial updated or removed, please contact us at (720) 773-8696 or send an e-mail to support@gospotcheck.com.

Descriptive References

GSC is authorized to make descriptive references to the Customer's company name and URL on the GSC website and collateral promotional materials. All references to the Customer's name and URL will ensure the benefit to the Customer. If you want your company name and URL removed please contact us at (720) 773-8696 or send an e-mail to support@gospotcheck.com.

Referrals

If you choose to use the GSC referral service to refer a company to our website, we will ask for your contact's name, phone number, and e-mail address. We will attempt to contact the referred company using the data you provided. GSC stores this information for the purpose of sending contact e-mails and tracking the success of our referral program. If we are contacting you because your e-mail address was submitted to us via our referral service and wish to request your e-mail address no longer be used by us, you may do so by contacting us at (720) 773-8696 or sending an e-mail to support@gospotcheck.com.

Anti-SPAM Policy

The information we collect is never sold, rented out, leased, traded, swapped, marketed, exchanged, bartered, distributed, or disclosed in any way. GSC and its users agree to never initiate any SPAM e-mailing. GSC's anti-spam policy falls in compliance with the US CAN-SPAM Act of 2003 S. 877

Third Party Websites

Our website includes links to other websites whose privacy practices may differ from those of GSC. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Third Party Advertisers

We may partner with a third party to either display advertising on our website or to manage our advertising on other websites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other websites in order to provide you with advertising based on your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out by clicking here: https://optout.aboutads.info/. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Legal Disclosure

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, detect, prevent, or investigate fraud, security or technical issues, enforce Terms of Use, including investigation of potential violations, or respond to requests by public authorities, including to meet national security or law enforcement requirements and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions or comments about our Privacy Policy, please contact us at support@gospotcheck.com.

You can also send your request by mail:
GSC Helium, LLC
859 Willard Street,
Suite 400, Quincy MA 02169

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